# Support

> Get help with the Curltine curly hair care app, scans, routines, and subscriptions.

Canonical: https://curltine.com/support

## Contact us

Email [info@curltine.com](mailto:info@curltine.com) and we'll get back to you as soon as we can.

## Common questions

### How do I delete my account?

Open the Curltine app → Profile → Account → Delete Account. Your data is permanently removed after a 7-day grace period.

### How do I cancel Curltine Pro?

Manage your subscription in your iPhone Settings → Apple ID → Subscriptions → Curltine.

### The app isn't working. What should I do?

Email us at info@curltine.com with your device model, iOS version, and a description of the issue.

## Related

- [Homepage FAQ](https://curltine.com/#faq)
- [Privacy Policy](https://curltine.com/privacy)
- [Terms of Service](https://curltine.com/terms)
- [Refund Policy](https://curltine.com/refunds)